Returns for withdrawal: You have a period of fourteen (14) working days from the date of delivery of your order, to return any item that does not suit you, in its original packaging and in good condition, suitable for its re-marketing and request exchange or refund without penalty, except for return shipping costs. You therefore have fourteen (14) days to notify us that you wish to withdraw so that our customer service can assign you a return agreement number. The product must be returned in good condition and in its original packaging, even if it has been opened, with all of its contents (accessories, cords, instructions, etc.). Return costs in the event of withdrawal remain the responsibility of the customer.

You have 30 days from the delivery date of your order to return any item that does not suit you, in its original packaging and in good condition, suitable for re-marketing and request an exchange. or reimbursement without penalty. You therefore have 30 days to notify us that you wish to withdraw so that our customer service can issue you a return label.

The product must be returned in good condition and in its original packaging, even if it has been opened, with all of its contents (accessories, cords, instructions, etc.).