We want you to be completely satisfied with your purchase. If you are not happy, here is how we handle returns and refunds:

1. Eligibility for Returns

Items must be unused, in original packaging, and in resalable condition.

Returns must be requested within 14 days of delivery.

2. Non Returnable Items

For hygiene and safety reasons, the following cannot be returned:

Custom made or personalized products.

Items damaged due to misuse or improper assembly.

3. Return Process

Request a Return: Contact us with your order number and reason for return.

4. Refunds

Refunds are processed within 5 business days after we receive and inspect the returned item.

Your refund will be issued to the original payment method. Shipping fees are non refundable unless the return is our fault.

5. Damaged or Defective Items

Contact us within 48 hours of delivery with photos,videos of the issue.

6. Exchanges

Exchanges are subject to product availability. Contact us to arrange an alternative.

We are committed to sustainability and responsible waste management. In compliance with EU WEEE: Waste Electrical and Electronic Equipment. Directive and French Extended Producer Responsibility , EPR, regulations, we offer a take back service for eligible products.