1. COST, METHODS AND TIME OF DELIVERY AND COLLECTION OF THE PRODUCT 1.1. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. The costs of delivery of the Product (including transport, delivery and postal fees) are indicated to the Customer on the Online Store website in the information tab regarding delivery costs and during the placement of the Order, including when the Customer expresses their will to be bound by the Sales Agreement. 1.2. The Seller provides the Customer with the following methods of delivery or collection of the Product: 1.2.1. Courier delivery. 1.2.2. Pallet delivery. 1.3. The time of delivery of the Product to the Customer is up to 7 Business Days, unless a shorter period is specified in the description of the given Product or during the placement of the Order. In the case of Products with different delivery dates, the delivery date is the longest given date, which, however, cannot exceed 7 Business Days. The beginning of the delivery date of the Product to the Customer is calculated as follows: 1.3.1. In the event that the Customer chooses payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account. 1.3.2. In the event that the Customer chooses payment by cash on delivery - from the date of conclusion of the Sales Agreement. 1. RIGHT TO WITHDRAW FROM THE AGREEMENT 1.1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is sufficient to send a statement before its expiry. A statement of withdrawal from the contract may be submitted, for example: 1.1.1. in writing to the following address: ul. Fabryczna 8e/46, 98-400 Wieruszów; 1.1.2. in electronic form via e-mail to the address: miniogoforit@gmail.com; 1.2. An example of a withdrawal form template is included in Annex No. 2 to the Consumer Rights Act and is additionally available in point 11 of the Regulations and on the Online Store website in the tab regarding withdrawal from the contract. The consumer may use the template form, but this is not obligatory. 1.3. The period for withdrawal from the contract begins: 1.3.1. for a contract in the performance of which the Seller issues a Product, being obliged to transfer its ownership (e.g. Sales Agreement) – from the moment the consumer or a third party indicated by him other than the carrier takes possession of the Product, and in the case of a contract that: (1) covers many Products that are delivered separately, in batches or in parts – from the moment the last Product, batch or part is taken into possession, or (2) consists in the regular delivery of Products for a specified period of time – from the moment the first Product is taken into possession; 1.3.2. for other contracts – from the date of conclusion of the contract. 1.4. In the event of withdrawal from a contract concluded at a distance, the contract is deemed not to have been concluded. 1.5. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's declaration of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (with the exception of additional costs resulting from the consumer's choice of a delivery method other than the cheapest standard delivery method available in the Online Store). The Seller shall refund the payment using the same method of payment that the consumer used, unless the consumer has expressly agreed to another method of refund that does not involve any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the refund of payments received from the consumer until the Product is received back or the consumer provides proof of its return, depending on which event occurs first. 1.6. The Consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product himself. To meet the deadline, it is sufficient to return the Product before its expiry. The Consumer may return the Product to the following address: ul. Kępińska 24, 98-400 Wieruszów. 1.7. The Consumer is liable for any decrease in the value of the Product resulting from its use in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the Product. 1.8. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear: 1.8.1. If the consumer has chosen a method of delivery of the Product other than the cheapest standard method of delivery available in the Online Store, the Seller is not obliged to refund the consumer the additional costs incurred by him.

Return policy