Right of withdrawal You have the right to withdraw from any contract within 30 calendar days without giving any reason. The withdrawal period will expire 30 calendar days after the day on which you or a third party other than the carrier and indicated by you acquires the material possession of the goods. To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract to: Ferrotecnia Iberia S.L. Torrekolanda Bidea 20 - 3 - 48640 Berango Tel: 945 292 091 email: info@ferrotecnia.com Your withdrawal must be made by means of an unequivocal statement (e.g. a letter sent by post, fax or email). In order to comply with the withdrawal period, it is sufficient that the communication concerning your exercise of this right is sent before the expiry of the withdrawal period. Consequences of withdrawal In the event of withdrawal by you, we will refund to you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any charges as a result of the reimbursement. We may withhold reimbursement until we have received the goods back, or until you have provided proof of return of the goods, whichever is the earliest. You must return or deliver the goods directly to us at the above address without undue delay and in any event not later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract to us. The deadline shall be deemed to have been met if you return the goods before this period has expired. You shall bear the direct cost of returning the goods. You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.