Return accepted within 14 days from the date of purchase. Shipping costs for the return of the product are borne by the buyer in all cases, except for shipping damage or non-compliance of the order received. Evotrde srl has the right to ask the customer for any documents, photos or data necessary for a correct interpretation of the request for assistance regarding an order in order to correctly determine the responsibility for the shipping costs of the returned goods. The subsequent and consequent refund of the sent and received return will always be subject to conformity checks by Evotrade srl, which reserves the right not to proceed with the refund in case the received product has been obviously tampered with, tested, used by the customer. It is understood that the returned products must be packed in their original packaging and on it must not be applied writings or labels that could affect the identification of the package. Evotrade is available to appoint its own courier to collect the product to be returned, with the cost to be deducted from the total amount of the refund to the customer. Cost varies depending on the size and weight of the products to be returned. We always recommend direct contact with our customer service to find the best solution or evaluate the possibility of returning purchased items up to a maximum of 30 days from the date of purchase. Support available on +39 0871 186 1722 or by email info@evotrade.it