Returns are not accepted after 15 days. Claims for damaged items must be made within 7 calendar days from the date of receipt of the order. Pallet shipments must be checked upon arrival of the transport and any anomaly will be noted on the delivery note, notifying the same within the first 24 hours. Returns of opened or used items are not accepted. In the case of any return for reasons beyond our company's control, as well as the product itself, the customer will be responsible for costs derived from transport and will always receive the corresponding refund for the amount of the product once it has been received in our warehouse and its correct condition has been verified.